Anything you need to know

Once you complete your purchase, your eSIM will be available in your account dashboard, and a copy will also be sent to your email.

Your eSIM data plan is activated the moment you first connect to the internet, regardless of when you purchased or installed it.

We aim to provide the best possible internet speeds based on network availability. If 5G is available, you will have access to it. Otherwise, your connection will default to LTE or 4G, depending on your phone and location. Users have reported speeds reaching up to 900 Mbps in supported areas.

No, your WhatsApp, Viber, and other messaging apps will continue working as usual, now with improved internet speeds.

If you lose the QR code or delete the email, don’t worry. Your eSIM remains linked to your account, and you can retrieve it anytime by logging into your dashboard.

Yes, most modern smartphones allow dual SIM functionality. You can set your regular SIM for calls and texts while using the eSIM for internet. However, be aware that if your SIM remains active while traveling, your provider may charge roaming fees.